Monday, February 15, 2010

Ooma Follow Up

Please excuse my current tech kick, but I've had quite a few people ask me more about Ooma phone service.

Life three weeks after installing Ooma is good. Though, not perfect. I've had a few issues. One, I purchased the Ooma handset, and a few times it lost communication with the Telo base station. All of my normal cordless phones would ring, but not the handset. When I pick up the handset to dial out, it seemed fine. The second issue I've had is changing how long Ooma rings before the answering service picks up. I've tried changing it to two rings, even one. No matter what I choose, it rings a little over 4 rings. Maybe it's a premium feature?

Overall, the quality of service is good, though not quite as good as a normal land line. My subjective opinion says it's about 90% as good, but not any worse than a cell phone. For those who use Google voice, it works good. The only issue I have is it shows my Ooma number on caller ID, not my Google number. I think that, too, may be remedied with a premier subscription. http://www.ooma.com/media/press-releases/ooma-adds-features-enhance-google-voice™-experience

In all, for $11 a year, it's worth it. If you can live with the quality issues of a cell phone, then you shouldn't have any problems with this device.

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